Revenue, one of theholds great significance to the existence of any business. Similar to subscription businesses, the realization of recurring revenue pays off greatly in order to broaden their horizons of success.
The gravity of this term has grabbed the attention of the SaaS world, urging them to contemplate the calculation of this repeating income in the right and correct way.
Needless to say, SaaS companies depend substantially on recurring income to survive, which is bound to return to your businesses' accounts. However, most SaaS companies do not completely understand the significance of this crucial metric.
Consider yourself at the right place about the computation and interpretation of recurring revenue in order to analyze the pitfalls and growth factors. Our written guide will provide all the information to enlighten you with more details about simpler yet complicated recurring revenue and other nuances like monthly recurring revenue (MRR) and annual recurring revenue (ARR).
Let us, without further ado, dive straight to explore what recurring revenue is -
SaaS Recurring Revenue
SaaS Recurring revenue is generated as a result of companies offering their products or services on a regular billed ( omitted) and subscription basis.
The Software-as-a-service (SaaS) recurring revenue model gained popularity companies to fuel their income generator on a regular basis and customers to pay off every single month or annually.
It allows businesses to forecast their costs more accurately, react quickly to changes in customer demand, build customer loyalty, and eventually scale their way to success.
However, the escalation of SaaS businesses' growth is incomplete without the inevitable factors like negative cash flow and capital expenditure. But, if your business has a solid product to offer, customers are bound to return, which means the arrival of revenue automatically.
Recurring revenue is commonly categorized into monthly recurring revenue (MRR) and annual recurring revenue (ARR). Many recurring revenue providers, however, can build a revenue model to suit your exact needs. This is usually fuelled by the frequency in which your customers want to be billed for your product ( new addition by jess) Factors Affecting SaaS Recurring Revenue
A recurring revenue model is not a choice but a preference for software as a service business, It is however common to experience fluctuations within this model which are driven by the number of customers a business has.
The two factors Customer acquisition rate (CAC) and Customer Retention Rate, are the two factors on which the success of a SaaS recurring revenue model depends profoundly
Customer acquisition rate (CAC)
Every Saas business, regardless of size and stage, should stimulate effective customer acquisition strategies, including advertising, social media marketing, search engine optimization, and email campaigns to attract new customers. The metric holds a huge impact on revenue growth and overall business success.
Customer Retention Rate
Another exceptional term is the ways to encourage customer retention instead Another area that businesses should adopt effective strategies for is customer retention. Leaving customers is a nightmare for businesses, urging them to ponder the ways to retain their existing customers over time.
A high customer retention rate indicates customer satisfaction, while a lower one signifies an upcoming plateau in your business's growth graph, which might follow a decline afterward.
What is SaaS Monthly Recurring Revenue (MRR)?
Monthly Recurring Revenue, an abbreviation of MRR, considered one of the important SaaS metrics, is the analysis of repeating remuneration in a monthly amount. As per a report, the majority of B2B subscription businesses offer a monthly subscription plan to their customers for a fixed amount which makes it a strong indicator of companies' growth.
The fee is then paid each month as long as customers decide to relish your services which eventually brings a clear picture of predictable SaaS recurring revenue to businesses.
Opposed to one-time sales that may or may not return, SaaS monthly recurring revenue helps businesses identify the long-term health of their business, opportunities to increase customer lifetime value, the ways their revenue streams change over time, ways to make strategic decisions to improve their performance, and trends in customers' behavior such as whether the customers are renewing their subscriptions or canceling them.
Additionally, suppose a business has a great handle on churn rates and customer acquisition. In that case, it is even easy for businesses to predict their future MRR and make informed decisions about their business.
Types of SaaS monthly recurring revenue (MRR)
Tracking down not only the top-level MRR but the other substantial factors which can influence this MRR over a significant period is crucial as your subscription-based business grows. Non-consideration of these individual components that apply to your business can also make a great difference. The six types of SaaS monthly recurring revenue are given below -
New subscriptions MRR - A MRR revenue that can be expected from newly acquired customers.
Reactivated subscriptions MRR - The customers who chose their service usage with your business again after an interval.
These are subscriptions that have been reactivated by customers after a period of ‘non-use’. This can happen when a customer cancels and re-joins, or pauses a subscription for a period of time.
This calculation requires to be done separately from the new MRR.
Upgraded subscriptions and add-ons MRR - A subscription plan that is requested to be upgraded or upscaled by add-ons by customers is a reflection of customer satisfaction, commitment, and contentment with your services or products. It is nothing but an umbrella term for expansion MRR.
Downgraded subscriptions MRR - Downgraded subscription MRR serves only as an all-encompassing phrase for contraction MRR. A sign of dissatisfaction of customers, the downgraded subscriptions accounts for monthly revenue loss.
Canceled subscriptions or churned MRR - Loss to your monthly recurring revenue is devastating, no matter the type, be it a canceled subscription or a downgraded subscription. The total contraction MRR, an indicator of monthly revenue loss, is calculated by taking into account both canceled subscriptions and downgraded subscriptions. This subscription is also commonly referred to as churned MRR.
Customer renewals MRR - A saas customer renewal monthly recurring revenue includes customers with ongoing subscriptions, which might fluctuate over a given period of time during their commitment to your business.
How To Calculate Net MRR?
The MRR calculation formula is defined as -
Net MRR = New MRR + Expansion MRR - (Churn MRR + Contraction MRR)
Or
Net MRR = New MRR + Expansion MRR - Churn MRR - Contraction MRR
The calculation of Saas monthly recurring revenue requires taking into account the total value of all the recurring subscriptions that are billed in a month, and subtracting any discounts offered, refunds issued, or cancellations.
The number of subscribers who have either signed up for the first time, renewed their subscription, or upgraded their subscription plan is multiplied by the subscription fee to determine the new MRR and expansion MRR.
Similarly, the churned and contracted MRR can be calculated by multiplying the subscription fee by the number of subscribers who have contracted their plans or downgraded their subscription plans.
What is Annual SaaS Recurring Revenue (ARR)?
ARR, which stands for annual SaaS recurring revenue, is the same as MRR; however, the only distinction is that ARR is calculated on a yearly basis while later on a monthly basis. The term is beneficial for software as a Service (SaaS) companies that offer long-term subscription plans and help them in valuation conversations and end-of-the-year calculations.
A recurring fee, usually on an annual basis, is paid by customers to SaaS businesses to access a software application or service. The payment is typically a flat fee paid in advance or an installment plan that a customers pay over the year.
Any SaaS company benefits from an annual recurring revenue model in regard to steady income, customer loyalty, attracting new customers, increase revenue, forecast revenue, and many more. This approach provides companies the relevance of expected revenues to repeat with the measurement of company progress.
The useful metric allows / gives momentum and strength to the companies in the perspective of new sales, renewals, and upgrades while also clarifying and analyzing company health This useful metric gives momentum and strength to the company in terms of new sales, renewals, and upgrades while also clarifying and analyzing company health.
The key metric not only highlights the areas where revenue is being lost but also helps make the best decisions regarding operational planning and financing to improve and upscale their bottom line and increase company efficiency.
How To Calculate Annual SaaS Recurring Revenue?
The calculation of annual SaaS recurring revenue is as simple as measuring monthly recurring revenue.
One method is to calculate the MRR over 12- a month period, which makes the ARR.
ARR = MRR x 12
Or it can also be determined by considering the average revenue per user (ARPU) ARR = Number of Paying Users x ARPU
The calculation of ARR requires certain components to be focussed on, which ensures great accuracy. These some way or most, are the same as monthly recurring revenue. These components include:
New sales ARR
Renewals ARR
Upgrades and upsets in mid-term or at renewal time
Downgrades and product changes in mid-term or at renewal time ARR
Churned customers ARR
From these components, the other solution goes by
ARR = Yearly subscription revenue + expansion revenue - churn loss
Ensuring accuracy in your calculations includes fixed contract fees while separating single charges (or variable revenue). The involvement of any extra charges can ruin the preciseness of your annual recurring revenue register.
Note: - As long as the subscription period is a year or more and is reported the same regardless of how payments are structured, the billing cycle has no impact on ARR.
Final Verdict
While calculating SaaS recurring revenue might be challenging for businesses, a greater understanding of recurring revenue components encourages growing revenue flow and error-free recurring reports.